Pharm. Doris Mbanefo, a Community Digital Pharmacist and Founder of Earlybird Alpha Forge Graphics, who also doubles as the lead speaker at the 44th Annual International Scientific Conference of the Association of Community Pharmacists of Nigeria (ACPN), held at the International Conference Centre on July 24, 2025 where she underscored the pressing need for the pharmacy sector to embrace technology integration to remain relevant and enhance service healthcare delivery.

Speaking on the topic "Integration of Technology in Our Pharmacy Practice," she articulated that, “Every aspect of our world is evolving, yet the pharmacy sector has faced setbacks and must now take the lead in technological adoption.”

Mbanefo highlighted the transformative potential of digital innovation in pharmacy, asserting, "Integrating technology is not about survival; it's about remaining relevant in health." She drew on historical context, noting that the first medicine shop in Nigeria was established in Lagos in 1887, and the journey of pharmacy began long before.

"Pharmacies have evolved from simply dispensing medications to serving as digital health consultants," she explained, emphasizing that the integration of digital tools has elevated pharmacy practice standards.

Addressing the concept of digital pharmacy, Mbanefo explained that it encompasses various facets of technological integration including E-pharmacy, tele-pharmacy, and the use of artificial intelligence in pharmaceutical care. "This digital transformation enhances everything from diagnosis to patient empowerment,” she stated, detailing its benefits such as improved accuracy in dispensing, enhanced patient safety, and optimized workflow.

However, she pointed out significant barriers hindering progress within Nigeria's pharmacy sector, including inconsistent internet connectivity and a lack of digital skills among practitioners. "There is resistance, especially from older pharmacists who may be hesitant to adapt," Mbanefo acknowledged.

To facilitate a shift from traditional to digital pharmacy practice, Mbanefo outlined critical steps: assessing current practices, defining a digital vision, upgrading infrastructure, selecting appropriate digital tools, and training personnel. "We must start small, think big, and act now to lead the charge in transforming our pharmacies," she urged, reinforcing the call for a commitment to lifelong digital learning.

As she concluded her compelling address, Mbanefo encouraged her colleagues to embrace the inevitable change that technology brings, asserting that now is the time for pharmacists to enhance their roles within the healthcare system and drive innovation in community pharmacy practice. "Let us act now and be the pharmacies driving the change."