The Federal Government is set to establish a national call centre where Nigerians can report electricity-related complaints and have them resolved, Minister of Power, Joseph Tegbe, has disclosed.

Tegbe made this known on Wednesday while commissioning a three-megawatt hybrid mini-grid project, renewable energy workshop and training centre at Yakubu Gowon University, Abuja.

The minister said the proposed call centre would provide a central platform for consumers across the country to lodge complaints and seek solutions to electricity supply challenges.

“My office is working on a call centre where electricity complaints across the country can be lodged and resolved,” Tegbe said.

He added that the initiative was also expected to create sustainable employment opportunities for young people across the country.

Tegbe further disclosed that the government was developing a dedicated channel for Nigerians to report the vandalism of critical electricity infrastructure to enable security agencies to respond promptly.

“We are also working through a joint team of the Nigeria Police Force, the Nigeria Security and Civil Defence Corps, and the EFCC to curb the vandalism of electricity assets across the country,” he said.

The minister urged students and members of the university community to assist the government by reporting acts of vandalism involving power infrastructure.

He specifically called for the protection of transformers, transmission towers and other critical electricity assets, in addition to the newly commissioned solar power facility.

Tegbe said the hybrid mini-grid project would provide electricity to 58,726 students, while 388 streetlights installed across the campus would improve visibility and enhance security.

According to him, reliable electricity supply to the university would also support research, reduce dependence on diesel generators and ease the financial burden associated with powering the institution.

“This connection between infrastructure and human capability is central to President Bola Ahmed Tinubu’s Renewed Hope Agenda. Under his leadership, investment in electricity is being directed towards services and productive activities that improve people’s lives,” he said.

Tegbe also stressed the need for continuity in government projects, saying the completion and maintenance of successive phases of the national electricity programme were essential to sustaining development.

“For the young people who depend on these institutions, that continuity matters. It means that the commitment to their future remains active beyond any single project or ceremony,” he said.

Also speaking, Managing Director of the Rural Electrification Agency, REA, Abba Aliyu, said the Renewable Asset Management Company, RAMCO, was established to protect, manage and preserve renewable energy infrastructure.

Aliyu said the initiative was designed to address the growing need for effective management of decentralised renewable energy assets after their installation.

He explained that while infrastructure development and asset management were separate responsibilities, both were critical to ensuring the long-term success of renewable energy projects.

“The Federal Government has created a platform to manage, monitor, maintain and optimize assets over time,” Aliyu said.

He, however, noted that the success of RAMCO would depend on the cooperation of government institutions, communities and other stakeholders.

“It requires the support of all stakeholders in shared stewardship,” he said.

Aliyu added that the ultimate value of the project would be determined not only by the infrastructure installed but by how effectively it was maintained and sustained over time.